General Provisions
Welcome to www.anadoludorukilaclama.com website. By using this website, you are deemed to have accepted the following terms of use. If you do not accept these terms, please do not use the site. Anadolu Doruk Pest Control reserves the right to change these terms without prior notice.
1Definitions
The terms used in these Terms of Use have the following meanings:
- "Site": www.anadoludorukilaclama.com domain and subdomains
- "Company": Anadolu Doruk Pest Control
- "User": Natural or legal person accessing or using the Site
- "Services": Pest control, disinfection and water tank cleaning services provided by the Company
- "Content": All written, visual and audio materials on the Site
2Service Scope
Anadolu Doruk Pest Control offers the following services through the site:
Information
Providing detailed information about our services
Appointment System
Online quote and appointment booking facility
Blog and Articles
Information on pest control and hygiene topics
Contact
Customer support and Q&A service
The Company reserves the right to change, suspend or terminate the scope of services without prior notice.
3User Responsibilities
Users agree to comply with the following rules when using the site:
- Not providing false, misleading or incomplete information
- Not sharing content that would harm the rights of others
- Not uploading content containing viruses, trojans or malicious software
- Not making attempts that would compromise site security
- Respecting copyrights, trademarks and intellectual property rights
- Not engaging in illegal activities
4Intellectual Property Rights
All content on this site (text, images, logos, design, software, database, etc.) is the property of Anadolu Doruk Pest Control and is protected by copyright.
Prohibited Uses:
- • Unauthorized copying, reproduction or distribution of content
- • Commercial use
- • Use by modification or creating derivative works
- • Publishing on other sites or media
You can contact us to obtain written permission for use of the content.
5Service Terms and Pricing
General Service Terms:
- All prices are determined after free inspection and communicated to the customer
- Appointment cancellations must be made at least 24 hours in advance
- Warranty certificate is issued after service
- Payment can be made by cash, credit card or transfer/EFT
- Official invoice is issued for all transactions
6Disclaimer and Limitations
Anadolu Doruk Pest Control does not accept responsibility for the following:
Service Interruption
The Site may temporarily be unable to provide service due to technical failure, maintenance, updates or force majeure. We are not responsible for any damages that may occur due to these situations.
Third Party Links
We are not responsible for the content of external links on our site. Using these sites is your responsibility.
Information Accuracy
Although we strive to ensure the accuracy of the information on the site, we do not guarantee that the information is complete or current.
User Content
We are not responsible for comments, opinions and content shared by users. This content reflects the personal views of users.
7Right of Withdrawal and Return
Within the framework of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation:
Right of Withdrawal:
- • You can withdraw from the contract before the service starts (except for continuous services)
- • Withdrawal notification must be made in writing
- • The amount paid will be refunded within 14 days
- • Cancellation before appointment is free (provided that it is notified 24 hours in advance)
Situations Where the Right of Withdrawal Cannot Be Used:
- • The service has been completed
- • Situations requiring urgent intervention
- • Discounted campaign services (subject to special terms)
8Privacy and Personal Data
For detailed information about the processing, storage and protection of your personal data, please review our Privacy Policy.
By using the site, you are deemed to have accepted the processing of your personal data as specified in our Privacy Policy.
9Dispute Resolution
These Terms of Use are subject to the laws of the Republic of Turkey. For the resolution of disputes that may arise from the Terms of Use:
- • First, the parties will try friendly solutions
- • Elazığ Consumer Arbitration Board is authorized for consumer transactions
- • Elazığ Courts and Enforcement Offices are authorized for commercial disputes
For Consumer Problems:
You can file a complaint via the Alo 175 Consumer Line or the Consumer Information System (tuketici.ticaret.gov.tr).
11Contact Information
You can contact us for questions or suggestions about the Terms of Use:
info@anadoludorukilaclama.com
+90 535 440 52 07
Yeni Mahalle, Alper Sk. No:2/B, Elazığ, Turkey
12Effective Date
These Terms of Use are effective from your first visit to our website and apply to every use of the site.
By using the site, you declare and undertake that you have read, understood and accepted these terms.
Approval and Acceptance
By using this website or benefiting from our services, you confirm that you have read, understood and accepted all the terms of use stated above. If you do not accept these terms, please do not use the site.